Frequently Asked Questions
Everything you need to know about your Liberty Shoes journey.
How do I determine my correct shoe size?
We provide a comprehensive size guide on every product page. We recommend measuring your foot from heel to toe and comparing it against our chart to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn footwear in its original packaging. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their shoes sooner.
Are Liberty Shoes made from sustainable materials?
Yes, we are committed to ethical fashion. Many of our collections feature recycled rubbers, organic cotton, and responsibly sourced leather to minimize our environmental footprint.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
How should I care for my new shoes?
To prolong the life of your footwear, we recommend using a damp cloth for light cleaning and a specialized protector spray for suede or leather styles. Avoid machine washing unless specified.