Returns & Exchanges
At Liberty Shoes, we want you to step out in confidence, which is why we offer a seamless 30-day return and exchange policy for all unworn footwear in its original packaging. If your new pair doesn't provide the perfect fit or style, our dedicated team is here to ensure a quick and easy resolution.
Initiate Your Request
Log into your Liberty Shoes account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack with Care
Place the unworn shoes back in their original branded box and secure them inside a sturdy mailing package to prevent damage during transit.
Ship the Package
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing